Privacy Policy

Protecting Your Personal Information and Privacy

SAFEHOME FIELD SERVICE LLC

Effective Date: [01/01/2024]

Safehome Field Service LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information. By using our services, you agree to the terms outlined below.

1. What Personal Information We Collect

We may collect the following types of personal information:

  • Name, phone number, and email address

  • Mailing and property addresses

  • Work order details and related communications

  • Payment and invoicing information

  • Photos or screenshots submitted for verification

  • SMS communication records

2. How We Use Your Personal Information

We use the collected information to:

  • Assign work orders and communicate job instructions

  • Provide customer support and address inquiries

  • Process payments and verify completed tasks

  • Improve our services and ensure compliance

  • Send necessary notifications regarding jobs, payments, or emergency updates

3. Who We Share Your Personal Information With

We do not sell or rent your personal information. However, we may share your information with:

  • Authorized contractors for job assignments and updates

  • Payment processors to facilitate payments

  • Legal authorities when required by law

  • Service providers assisting in business operations (e.g., cloud storage, IT support)

4. SMS Consent and Privacy

We respect your privacy regarding SMS communication.

  • SMS consent is not shared with third parties for marketing purposes.

  • You may receive SMS messages related to work assignments, updates, and payment notifications.

  • You can opt out of SMS communications at any time by replying “STOP.”

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, no method of data transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You may:

  • Request access to your personal data

  • Request corrections to inaccurate information

  • Request deletion of your personal data (subject to legal obligations)

  • Opt out of SMS communications

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Accessibility: A link to this Privacy Policy is provided in the footer of every page on our website and near the consent language on all web forms.